Terms & Conditions

Last Updated: August 2026

Welcome to Aanchal Noor. These Terms & Conditions govern your use of our website, products, services, and purchases made through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website or services.

1. About Aanchal Noor

Aanchal Noor is an online fashion store offering women's clothing, including kurtis, kurti sets, co-ord sets, and related apparel.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

Purchases made through this website are transactions between you and Aanchal Noor.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of majority applicable in your jurisdiction, you should use our website only with the involvement and consent of a parent or legal guardian.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, sizes, colors, prices, materials, and other information displayed on our website are accurate.

However, actual product colors may vary slightly because of:

Screen or device settings
Lighting used during photography
Photography and image processing
Natural variations in fabric, embroidery, prints, or dyes

Minor variations in color, print placement, embroidery, stitching, or other handcrafted elements may occur and may not constitute a product defect.

Please review the product description and size information carefully before placing an order.

4. Product Availability

All products are subject to availability.

Adding an item to your cart does not reserve the product.

We reserve the right to:

Limit quantities available for purchase
Discontinue products
Modify product specifications
Correct inventory errors
Cancel an order if an item becomes unavailable

If you have paid for an unavailable product and we cannot fulfil your order, the applicable amount will be refunded using the appropriate payment/refund method.

5. Pricing

All prices displayed on our website are in Indian Rupees (₹/INR) unless stated otherwise.

Prices may change without prior notice.

The price applicable to your purchase will normally be the price displayed when you place your order, subject to correction of genuine pricing or technical errors.

Any applicable taxes, shipping charges, or other charges will be displayed during checkout where applicable.

6. Discounts & Promotions

Discounts, coupon codes, promotional offers, sale prices, and other offers may be subject to separate conditions.

Unless specifically stated otherwise:

Offers cannot be combined.
Discount codes may have minimum purchase requirements.
Offers may apply only to selected products.
Promotions may have an expiry date.
Certain products may be excluded.

We reserve the right to modify or discontinue promotions where permitted by applicable law.

7. Orders

Submitting an order constitutes an offer to purchase the selected products.

Your order may be subject to confirmation, payment verification, inventory availability, fraud-prevention checks, and other reasonable verification procedures.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

A product is unavailable
Incorrect pricing or product information was displayed
Payment cannot be verified
Fraudulent or suspicious activity is detected
Incorrect or incomplete delivery information was provided

If we cancel a prepaid order, any amount due for refund will be processed in accordance with our refund procedures.

8. Payments

We may provide payment options through third-party payment processors.

You agree to provide accurate and complete billing and payment information.

Aanchal Noor does not directly control third-party payment networks or financial institutions and cannot guarantee uninterrupted availability of their services.

Payment failures, bank processing delays, or authorization issues may need to be resolved with the relevant payment provider or financial institution.

9. Shipping & Delivery

Orders will be shipped according to our Shipping Policy.

Estimated delivery dates are estimates and may be affected by factors outside our reasonable control, including courier delays, weather conditions, public holidays, incorrect addresses, operational disruptions, or other unforeseen circumstances.

Customers are responsible for providing a complete and accurate shipping address and contact information.

Please refer to our Shipping Policy for current shipping charges, estimated delivery periods, and other delivery conditions.

10. Cancellation

Order cancellation requests should be submitted as soon as possible.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

Any accepted cancellation and resulting refund will be processed according to our applicable cancellation/refund procedures.

11. Returns, Exchanges & Refunds

Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Eligibility may depend on factors such as the condition of the item, return period, product category, reason for return, and other conditions specified in that policy.

Nothing in these Terms is intended to restrict rights available to consumers under applicable law.

12. Size & Fit

Customers are responsible for reviewing the size chart and product measurements before purchasing.

Sizing and fit may vary between styles because of differences in fabric, cut, silhouette, and design.

Where measurements are provided, they should be used as a guide when selecting your size.

13. Damaged, Defective or Incorrect Products

If you receive an incorrect, damaged, or defective item, contact us within the period specified in our Return & Refund Policy.

We may request photographs, videos, packaging information, order details, or other reasonable evidence to verify the issue.

Once verified, we will provide an appropriate resolution in accordance with our policies and applicable law.

14. Website Use

You may use our website only for lawful personal purposes.

You must not:

Attempt unauthorized access to our website or systems.
Introduce viruses, malware, or harmful code.
Interfere with website security or functionality.
Use the website for fraudulent activity.
Copy or commercially exploit our website content without authorization.
Impersonate another individual or organization.
Provide deliberately false information.
Scrape or systematically extract website content without authorization where prohibited by law.

We may restrict access where we reasonably believe these Terms have been violated.

15. Intellectual Property

Unless otherwise stated, the content available through Aanchal Noor—including our branding, logos, graphics, photographs, product imagery, text, designs, and website content—is owned by or licensed to Aanchal Noor and is protected by applicable intellectual-property laws.

Content may not be copied, reproduced, republished, distributed, commercially exploited, or modified without appropriate authorization.

Third-party trademarks remain the property of their respective owners.

16. Reviews & User Content

If you submit reviews, photographs, feedback, comments, or other content to us, you confirm that you have the necessary rights to provide that content.

You must not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, or misleading.

Where permitted by law, you grant Aanchal Noor permission to use content voluntarily submitted to us for operating, improving, and promoting our store, subject to our Privacy Policy and applicable law.

17. Third-Party Services

Our website may use third-party services including Shopify, payment processors, shipping partners, analytics providers, review applications, and other service providers.

Those services may be subject to their own terms and privacy policies.

Aanchal Noor is not responsible for independent third-party websites or services except to the extent required by applicable law.

18. Privacy

Your personal information is handled according to our Privacy Policy and applicable data-protection requirements.

Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers necessary to operate our store and fulfil your orders.

Please review our Privacy Policy for further information.

19. Errors & Inaccuracies

Occasionally our website may contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, or other information.

We may correct such errors and update information when discovered.

If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you regarding the available options.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Aanchal Noor will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or any statutory consumer rights available to you.

21. Force Majeure

We will not be responsible for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, transportation disruptions, strikes, telecommunications failures, courier disruptions, or similar events.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, policies, or applicable legal requirements.

The latest version will be published on this page together with an updated revision date.

Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

23. Governing Law

These Terms & Conditions are governed by the laws of India, subject to any mandatory consumer rights or jurisdictional protections available under applicable law.

Any dispute will be handled by the courts having appropriate jurisdiction under applicable Indian law.