Frequently Asked Questions

Relax while we handle the rest. Your order ships free, and we'll keep you updated every step of the way.

We get it—waiting is the worst. That's why we ship every order within 24-48 hours. Delivery takes another 3-7 days depending on your location, so you'll have your new pieces soon.

We're thrilled you're loving Aanchal Noor. We hope your piece fits perfectly and brings you joy. But we understand that sometimes things don't work out as expected. If you'd like to return or exchange your item, we've made the process simple and straightforward.

Our return and exchange policy is designed to give you peace of mind with every purchase. Whether your item doesn't fit quite right, the color looks different in person, or you've simply changed your mind, we're here to help. We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition with all tags attached.

To start a return or exchange, reach out to our customer care team with your order number and a brief reason for the request. We'll provide you with prepaid shipping instructions, and once we receive and inspect your item, we'll process your refund or send out your replacement right away. Refunds are credited to your original payment method within 5-7 business days after we confirm receipt.

For exchanges, we'll ship your new size or style as soon as your return is approved, so you can enjoy your Aanchal Noor piece without unnecessary delays.

Yes, we offer Cash on Delivery (COD) as a payment option. You can choose COD at checkout and pay when your order arrives at your doorstep.